Category: Books

With a Focus on Empathy, Innovation, AI, and Customer Value, the Book Serves as a Comprehensive Guide for Businesses Navigating Today’s Dynamic Digital Environment and Aligning With Their Customers’ Ever-Evolving Needs and Aspirations

‘Customer Transformation’ Cover
Cover for the book ‘Customer Transformation by Chris Hood’

RANCHO SANTA MARGARITA, Calif., July 26, 2023 (Newswire.com)
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CH Publishing is thrilled to announce the release of Chris Hood’s groundbreaking new book “Customer Transformation.” This game-changing business strategy guide seeks to enlighten companies on transforming their processes, culture, and technologies to align seamlessly with their customers’ evolving needs and aspirations. The much-anticipated work is set to hit bookstores and online platforms on Aug. 1, 2023.

Chris Hood, a digital strategy and innovation expert who has worked at industry-leading companies such as Google, Fox, and Disney, shares his knowledge and innovative insights through this essential guide. “Customer Transformation” offers a unique blend of compelling narratives, real-world case studies from industry powerhouses like Disney, Zebra Technologies, Uber, Bank of America, Shark Tank, Anheuser-Busch, ING Bank, Lego, and more, along with actionable guidelines. The book provides more than a strategy; it is a comprehensive blueprint for businesses seeking to navigate today’s complex digital landscape, nurturing dynamic and enduring customer relationships.

“Customer Transformation demystifies the critical components for leveraging empathy, innovation, and digital acceleration, the cornerstones of today’s most prosperous businesses,” Hood asserts. He also emphasizes the importance of infusing an emotional layer into any digital strategy to enhance consumer engagement and loyalty.

The book is organized into seven stages that offer a wealth of insights into how organizations can leverage technology to interface with people, cultivate a customer-centric culture that drives innovation, and understand how to align with customers’ expectations and values.

Key takeaways from the book include:

• Understanding your customers’ needs before implementing any strategy
• The vital importance of experimenting, innovating, and taking an outside-in perspective
• The role of technology and AI in shaping customer interactions and business strategies
• Connecting every technology decision back to customer value propositions.

Hood’s “Customer Transformation” is a survival guide for businesses in the digital era. It aims to equip readers with the tools to pivot, adapt, and, most importantly, align customers at the heart of every decision, thus fostering sustainable growth and shaping organizations that meet and exceed customer expectations.

The book will be available on Amazon, Barnes & Noble, and directly on ChrisHood.com. For more information on Chris Hood and his work, visit his author website at chrishood.com or the book’s website at customertransformation.com.

For press inquiries or further information, please contact CH Publishing at 657-222-4747 or [email protected].

About the Author: 

CHRIS HOOD is a digital strategist, public speaker, podcast host, and innovator focused on building customer-centric cultures and development. Today, he advises companies on Customer Transformation, hosts his weekly Digital Show, and teaches business and technology at Southern New Hampshire University.

Contact Information:

Jill Colwell

Publicist

[email protected]

657-222-4747

Chris Hood

Author

[email protected]

657-222-4747

Original Source:

‘Customer Transformation’ by Ex-Googler Chris Hood to Hit Shelves on Aug. 1, 2023

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Every Small Town Has Secrets

PORT ANGELES, Wash., July 5, 2023 (Newswire.com)
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Discover spine-tingling…

The post Get Ready for Thrilling Intrigue in New Book first appeared on RSVTV news.

Breaking Old Habits is Never Easy

PORT ANGELES, Wash., June 21, 2023 (Newswire.com)
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In an increasingly pola…

The post New Book Highlights Cultural Divide, Expresses Hope for the Future first appeared on RSVTV news.

Come for the Adventure. Stay for the Stories.

Serenity: Bardic Eddas of Ry’gel
Author Lord Michael Ravenheart

PORT ANGELES, Wash., June 21, 2023 (Newswire.com)
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Step into a new world with Serenity: Bardic Eddas of Ry’gel, from Cadmus Publishing. Author Lord Michael Ravenheart explores the Elven world of Proxima in this introductory novella. This short piece is nevertheless packed with poems, songs, legends and much more. Each page is sure to leave the reader feeling enchanted, intrigued and inspired. Also included are excerpts from Lord Ravenheart’s novella series, The Road of The Seven Sisters, and his longer novel series, The Time of The Oath.

This book is a must-read for fantasy and adventure fans. It is the author’s hope “… that people will take a piece of Proxima with them when they finish reading my books …” Readers would do well to grab a cup of tea and a cozy place to sit before diving into this fascinating collection.

About The Author:

Lord Michael Ravenheart is a professed Hellenic, following the sacred pathways of the Olympic gods and goddesses. He has been studying ancient cultures, languages, myths, prophecies and people all of his life. He has been writing for almost as long and has finally decided to put to the written and narrated word his account from the history of the planet Proxima and its Elven “aldari and alnari” citizens. He has lived the life of a warrior, recluse, a rogue, rancher and the resident in a penal colony and now he wishes to settle into the calm and serene life of war, dragons, elves and faeries, orcs, politics and love, daemons, angels, and high adventure on his island home in Greece. Join him for a spot of tea, some Avarin wine or even some Valkyrie mead. He would be happy to share a tale or two with you travelers and perhaps you might walk away better for it. To learn more about Lord Michael Ravenheart, visit his Michael Ravenheart Facebook page, The Road of the Seven Sisters Facebook Group or visit his website at www.michaelravenheartauthor.com.

Contact Information:

Frank Reuter

Author Liaison

[email protected]

3605656459

Original Source:

Step Into a World of Elven Wonder With New Book

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Join the Conversation

#Convict Conversation Author Charles Irving Ellis

PORT ANGELES, Wash., June 21, 2023 (Newsw…

The post New Book Explores Prison Reform and Criminal Justice in the United States first appeared on RSVTV news.

WASHINGTON, June 7, 2023 (Newswire.com)
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Two-time kidney transplant recipient, Gregory S. Works, is pleased to announce the release of his new book, “Triumph: Life on the Other Side of Trials, Transplants and Transformation.”

Within its launch week, ‘Triumph’ has already ranked in the top 10 for Healing in New Releases category on Amazon, an impressive feat that underscores the book’s timely relevance and appeal.

“Triumph” serves as an empowering guide for those living with chronic illnesses, as well as for their caregivers. Drawing from his personal experiences, Works provides a candid exploration of life with kidney disease, demonstrating how faith can become the cornerstone to triumph over life-altering challenges.

“I wrote ‘Triumph’ to show that challenges are inevitable, but the decisions we make—whether to face them or flee—can profoundly impact our ability to overcome or be overtaken by trials, pain, and suffering in our lives,” Works says.

The book has already received high praise from notable figures such as Omar Tyree, New York Times best-selling author and NAACP Image Award Winner, who commends ‘Triumph’ as a “masterpiece of resilience and creativity.” Steve Pemberton, USA Today Best Seller, also recommends the book, describing it as “a testament to the power of perseverance, faith, and community.”

Born out of his personal journey with kidney disease, which has affected everyone in his immediate family, Works shares invaluable insights on managing the disease, the process of seeking a transplant, dietary considerations, navigating COVID as a kidney disease patient, and post-transplant life.

A graduate of Howard University and Northwestern University’s J.L. Kellogg Graduate School of Management, Works leverages his wealth of knowledge and experiences to help others face their challenges head-on and live a victorious life.

“Triumph” is now available for purchase on Amazon.

Learn more about Greg Works at: https://triumphwithgreg.com

About Gregory S. Works

Gregory S. Works is a two-time kidney transplant recipient who has lived with kidney disease for one-third of his life. As an author, Gregory counsels others on this disease, providing advice on how to approach getting a transplant, dietary considerations, managing life during COVID, post-transplant living, and how faith can be the cornerstone of addressing this challenge. He resides in the Washington, DC Metro Area.

Contact Information:

Neil Foote

Public Relations

[email protected]

214.448.3765

Original Source:

New Book ‘Triumph’ by Gregory S. Works Ranks in Amazon’s Top 10 New Releases for Healing

The post New Book ‘Triumph’ by Gregory S. Works Ranks in Amazon’s Top 10 New Releases for Healing first appeared on RSVTV news.

Learn Rewirement and Work-Life Integration From the C-Suite Couple Who’s Done It for 45 Years

CHICAGO, May 30, 2023 (Newswire.com)
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Ilene Gordon and Bram Bluestein, the C-suite couple that has been practicing rewirement and work-life integration for 45 years, has released the hardcover edition of Doubling Down: The Secret Sauce for Dual-Career Families. For anyone who desires to excel in a big career, sustain a loving relationship, and raise children who grow up to be happy and healthy adults, this is the playbook that reveals the new elixir to making it all work in 2023 and beyond. 

“The ability to model all that an enriching, fulfilling life can be for your children while also managing rigorous work schedules as high-level executives is nothing short of heroic,” said Elliott Wislar, CEO of Clearbrook. “Bram and Ilene are modern role models for us all, in fact, epitomizing a grand American dream. I’m inspired by the many examples in their book but also, fueled to be more self-aware and intentional as a leader and parent. This is quite a unique guide.” 

Examples in Doubling Down are poignant and timely, with loads of research underscoring their advice. Both authors shaped rigorous careers and crisscrossed the world in their roles while “doubling down” on their family needs in sometimes creative ways. They learned to be supportive partners, agree on compromises, and evolve in their professional identities while keeping family first. 

Ilene Gordon served as CEO of Ingredion, a Fortune 500 company, and was named five times to Fortune’s “50 Most Powerful Women in Business” U.S. list, and twice to Fortune’s international list. Bram Bluestein held senior leadership positions at several of the most respected consulting firms in the world, including Boston Consulting Group, Kearney, and Booz Allen Hamilton. Since the release of their first edition of Doubling Down, Ilene and Bram have brought their message to Chicago Finance Exchange, The Wharton Club, MIT Sloan, Columbia Business School, Loyola University’s Baumhart Center for Social Enterprise & Responsibility, Stanford Law School, and many others.

Purchase here: https://www.amazon.com/Doubling-Down-Secret-Dual-Career-Families/dp/1737885026/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1685399643&sr=8-2

Contact Information:

Suzan Lea

Communications & Booking

[email protected]

Original Source:

‘Doubling Down: The Secret Sauce for Dual-Career Families’ by Ilene Gordon and Bram Bluestein, Now Available in Hardcover Edition

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1000-Word Writing Contest Opening on Friday, May 19

pixiv novels

TOKYO, May 19, 2023 (Newswire.com)
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…

The post pixiv to Celebrate Topping 100 Billion Characters Posted to pixiv as Novels by Holding a Writing Contest first appeared on RSVTV news.

“Letters from a Trauma Survivor” by Recovery Ryder

MOUNTAIN HOME, Ark., May 18, 2023 (Newswire.com)
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E…

The post There is Hope: New Anthology LETTERS FROM A TRAUMA SURVIVOR Offers Trauma Support and Education first appeared on RSVTV news.

NEW YORK, May 3, 2023 (Newswire.com)
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In celebration of mothers everywhere, Clear Sight Books has released “She Found Her Voice”, a biography of Nancy Evans Roles, Artist and Advocate, written by her daughter, Barbara McKinnon.

The book captures the spirit and achievements of a remarkable woman who not only raised three children but also became a regionally known plein air artist and social justice advocate. Through her leadership of various local, state and national organizations, and service on community boards and hospitals, Mrs. Roles made a significant impact on her community.

Drawing on her mother’s journals, speeches and spiritual lessons, as well as intimate conversations with Nancy and her contemporaries, Mrs. McKinnon provides an insightful and personal portrayal of a woman whose mature ethic and exceptional life provide a valuable paradigm for today’s youth.

“We are honored to publish this inspiring book and celebrate the remarkable life and legacy of Nancy Evans Roles,” said a spokesperson for Clear Sight Books. “We hope it will serve as a reminder of the incredible contributions that mothers make in our lives and communities.”

She Found Her Voice is now available on Amazon and Barnes & Noble.

Contact Information:

Barbara McKinnon

author

[email protected]

Original Source:

Celebrate Mother’s Day With ‘She Found Her Voice,’ a Book Written by a Daughter as a Tribute to Her Remarkable Mother

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